tk 77 Privacy Policy

1 Introduction and Scope

This privacy policy ("Policy") applies to the website and services of tk 77 ("we", "our"). When you register on the tk 77 platform, log in, place bets, play games, or use the site in any way, you agree to the terms described in this policy.

The main purpose of this policy is to clearly inform you what information we collect from you, how we use it, and when or how we share it with third parties. Our Terms and Conditions also contain supplementary information on this — reading both documents together will give you the full picture.

This policy applies only to tk 77's own digital services. Third-party websites or payment gateways have their own privacy policies, for which tk 77 is not responsible.

2 What Information We Collect

tk 77 collects the following types of information:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification — to confirm 21+)
• Email address and mobile number
• Username and password chosen by the user (passwords are stored in encrypted form)

2.2 Payment and Transaction Information

• Deposit and withdrawal records
• Details of transactions made via bKash, Nagad, Rocket, Upay, or bank transfer
• Partial payment account information (full account numbers are not stored on our servers)

2.3 Technical and Usage Information

• IP address, browser type, and operating system
• Time spent on the site, pages visited, and click patterns
• Device identifier information (to prevent multiple accounts)
• Data collected through cookies and similar tracking technologies

2.4 Gaming History and Behavioural Information

• Bet amounts, win/loss records, and game preferences
• Bonus claim history
• VIP tier progress information

3 Purpose of Data Collection

tk 77 uses your information only for specific and legitimate purposes:

• Account management: Completing registration, verifying login, and ensuring account security.
• Service delivery: Accepting deposits, processing withdrawals, and personalising the gaming experience.
• Bonuses and promotional offers: Determining eligibility and ensuring the correct bonus is awarded.
• Fraud prevention: Detecting unusual activity and preventing the creation of multiple accounts.
• Customer support: Providing assistance via 24/7 live chat and email.
• Legal compliance: Maintaining records in accordance with applicable law.
• Site improvement: Analysing user experience to improve services.

Your information is never sold to advertisers or unrelated third parties.

4 Information Sharing and Disclosure

tk 77 may share your information with third parties in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted partners for payment processing, game supply, and technology services. These partners receive only the information necessary for their specific role and are bound by confidentiality agreements.

4.2 Disclosure for Legal Reasons

Information may be disclosed pursuant to a court order, applicable law, or a lawful request from a government authority. In such cases we provide only the information requested, nothing more.

4.3 Fraud Prevention

Where there is specific evidence of money laundering or cyber fraud, information may be provided to the relevant authorities.

4.4 Business Transfer

In the event of a merger or acquisition of tk 77's business, user information may form part of the transferred assets, but the terms of this policy will continue to apply.

5 Cookies and Tracking Technologies

tk 77 uses cookies — small data files stored in your browser that improve site performance and remember your preferences.

Cookies can be disabled from your browser settings, though this may limit some site functionality.

6 Data Security Measures

tk 77 uses industry-standard technology to protect your information:

• SSL encryption: Every data exchange between the site and server is secured with SSL technology.
• Password hashing: Passwords are never stored in plain text — only encrypted hashes are kept.
• OTP verification: A second verification layer based on OTP is in place for sensitive actions.
• Access control: Staff are given access only to the information necessary for their role.
• Security audits: Regular security reviews are conducted.
• Data backups: Regular backups are kept in secure locations.

No method on the internet is 100% secure. However, tk 77 is committed to ensuring the highest level of protection. To learn more about safe online gaming habits, read our Responsible Gaming Guide.

7 Data Retention Period

tk 77 keeps your information only for as long as necessary. Generally:

• Information on active accounts is retained for as long as the account remains open.
• Transaction records may be kept for a set period after account closure for legal purposes.
• Statistical data with personal identifiers removed may be retained for a longer period for analytics and service improvement purposes.
• Customer support conversation logs are kept for at least 12 months.

Once the retention period expires or the purpose is fulfilled, information is securely deleted or anonymised.

8 User Rights

As a tk 77 member, you have the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request that incorrect or outdated information be corrected.
• Right to deletion: In certain circumstances you may request that your information be deleted.
• Right to restrict processing: In some cases you may request that the use of your information be limited.
• Right to opt out of marketing communications: You may stop receiving promotional emails or messages.

To exercise these rights, contact our support team. We aim to respond within 30 days.

Please note that some information may not be possible to delete due to legal obligations or fraud prevention requirements.

9 Protection of Minors

tk 77's services are intended solely for individuals aged 21 or over. We do not knowingly collect any information from minors.

Age is verified at the time of registration. If it becomes known that information from a minor has been collected, it will be deleted immediately and the relevant account will be closed.

We advise families and guardians to read our Responsible Gaming Guide and to stay aware of family members' gaming activity in order to promote responsible online gaming and betting.

10 International Data Transfers

tk 77's servers and systems may be located in various countries. As a result, your information may be processed or stored outside Bangladesh.

For such transfers, we ensure that adequate data protection measures are in place at the destination and that the relevant partners agree to uphold the standards of this policy.

11 Policy Changes and Updates

tk 77 may update this privacy policy as needed. When changes are made, a new version with an updated date will be published on the site.

For significant changes, members will be notified via their registered email or through the site. It is good practice to read the policy regularly.

For any questions about this policy, you may find answers in our FAQ section or contact the support team directly.